FAQs

WE HAVE ANSWERS.


WHO ARE WE.


Custom in ear monitors are used widely across the world by most of the world's top touring musicians and people who just appreciate a damn good sounding thing, yet for a long time their high price tag has put them out of reach to the average consumer or aspiring musician. Unique Melody Indonesia aim's to meet you where you are by providing you access to the best quality custom IEM's at a price you can afford.



More than likely, if you've found us here, you know what we are all about. Feel free to contact us if you have any questions, or even to organise a loaner demo set of monitors. We'll do what we can to accommodate you.

If you're ready to make an order, head on over here and get in touch with us to get the ball rolling. In case you stumbled upon us by accident, keep reading and let us convince you why you need to spend your hard earned cash on your ears.


WHY AN IEM.


Protect your ears.

Ever been caught on the train and seen the endless sea of Ibuds? White earphones everywhere. Ever had someone walk past you and you can hear what they are listening to? Chances are these guys are killing their ears, and its highly likely you are too. Plus, what's the point of our musicians working so hard on their music, only for us to do it no where near justice with terrible sound quality. Perhaps you are a musician? Do you stand in front of your amp or wedge for hours at a time during practice or gigs? In 1972 Alex Van Halen went deaf mid set. Don't let this happen to you. Your ears are precious!


By taking a direct mould impression of your ear, we are able to craft an earpiece that fits perfectly in your ear, creating a seal between you and the outside world. For the technical junkies out there, these hard shell acrylic IEM's offer up to ~26-30db of noise reduction and isolation, allowing you to listen to your music with better accuracy, clarity and at a lower volume.


We could waffle on for ages but it basically comes down to this. Your ears are precious and you need to protect them. If you enjoy being able to hear, custom IEM's will go a long way in preserving the longevity of your poor little ear drums.


They sound oh so good!

If you appreciate a good sound, you'll no doubt have considered upgrading from your stock headphones that came with your mp3 player or phone. Perhaps you've even looked at some of the universal in ear monitors available. Well these are the next step.


Custom IEM's offer the pinnacle of comfort. Perfectly moulded to your ear, you can slip them in and immerse yourself in your music.


Offering up to 26db of sound attenuation, you'll be isolated from the world around you, allowing yourself to appreciate every nuance of your favourite tracks without having to turn the volume up too high.


Unique Melody source their balanced armature drivers from the same suppliers that look after the big names in portable audio and monitoring (Ultimate Ears, JH Audio, Etymotic). Utilising custom crossover networks developed by our in house sound engineers, each set of in ear monitors is tested to ensure that they offer supreme sound quality. Expect instrumental separation, soundstage, clarity and accuracy that you have never heard before.


Everyone's ears are different. Each one of the Custom IEM's we produce are individually tuned and you will receive your own frequency response curve tuned to reproduce the best sound based on your ear shape.


COLOURS AND ARTWORK.


Your custom IEM is yours. Choose from an almost infinite combination of colours or add your own personalised artwork to your IEM. You are able to choose separate colours for the tip, the shell and the faceplate of your IEM. Just do your best to describe the colour and design in your order form and attach a picture if you can. If you have any queries regarding colour combinations and designs, feel free to contact us at sales.


WHAT COLORS ARE AVAILABLE FOR MY EARPIECES.


Your custom IEM's are just that...Yours. Choose any colour and we'll do our best to match it. Check out our gallery for inspiration or email us your design and we can let you know if its doable.


HOW DO I CLEAN MY IEM's.


With each set of custom IEM, you receive a cleaning tool to help you to clean out the ports of the earpieces. We recommend giving them a good wipe down every now and again. Oh, and don't forget to always try and keep them in a clean dry place.


WILL THEY WORK WITH ANYTHING.


Our IEM's are easy to drive and can be plugged into any 3.5mm plug, including your iPod, iPhone, mp3 player, computer...anything really.


WHAT IF THEY DON'T FIT? OR HURT WHEN I WEAR THEM.


If this happens it is usually due to a poor mould quality. If you notify us within 30 days we will remould them for free. You will incur a few minor shipping costs however, but we will do everything we can to minimise this. The fit of your custom IEM is the most important thing for us!


WHAT IS WARRANTY LIKE.


All of our custom monitors come with a 1 year warranty against faults and defects with workmanship. The Miracle & Merlin come with a two year warranty. We will not be liable if you break them yourself, or plug them into something and blow them up...and yes...we can tell. But if your IEM should cease to function as expected within 1 year, you will be fully covered.

Included within each set of IEM's is a warranty card with your serial number and build date. We'll keep a note of this in our database for future reference. Should you choose to sell your IEM's, please let us know so we can update our info for warranty purposes.


HOW LONG WILL MY IEM's LAST.


You will be changing constantly. Believe it or not, your ear canal shape changes based on other changes to your body. Generally your custom IEM will last many years, however significant changes to your body, such as growth spurts or weight loss/gain may mean that your IEM doesn't fit quite as good as they used to. This is no problem, you can have your IEM's remoulded as part of our remoulding service.





























All prices are in Rupiah. Copyright 2012 Unique Melody Indonesia.